Anyway, none of this matters because the owner of EuropaParts got involved and fixed all my problems and took care of the issue I had with their customer service department. See above for updated review
Should you look around other forums, you will find that the two people running Europaparts are great people, offer great service, and really do not deserve this type of attack, but OP seemingly thinks he is an internet wonderboy and has taken to this forum, an R8 forum (his IP address has been blocked on AZ by the mods there) and many other internet service reviews claiming that europa parts is a scam etc.
Please do go through with your BBB review -- I made a complaint to the BBB and it "stuck" -- EuropaParts tried to fight it, but the BBB sided with me. There is truly a problem here.
Normally I'd simply order from one of the forums supporting vendors, but europaparts has same part for considerably less and free shipping to boot, so being the perpetual tight-wad I'm always looking for the best deal.